Privacy policy

Privacy Policy

Last updated: June 2026

At MaisonKleff, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase.

Information We Collect

When you use our website, we may collect the following information:

  • Name
  • Billing and shipping address
  • Email address
  • Telephone number
  • Payment information (processed securely by our payment providers)
  • IP address and browser information
  • Order history
  • Cookies and website usage information

How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Communicate about your orders
  • Improve our website and services
  • Detect fraud and protect our business
  • Comply with legal obligations
  • Send promotional emails if you have chosen to receive them

Payment Information

We do not store your full payment card information. Payments are securely processed through trusted third-party payment providers using industry-standard encryption.

Cookies

Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and help us improve our services.

You may disable cookies through your browser settings; however, some website features may not function properly.

Sharing Your Information

We do not sell your personal information.

We may share your information only with trusted service providers that help us operate our business, including:

  • Payment processors
  • Shipping and delivery partners
  • Website hosting providers
  • Marketing and analytics providers
  • Legal or governmental authorities when required by law

Data Security

We implement appropriate technical and organizational security measures designed to protect your personal information against unauthorized access, loss, misuse, or disclosure.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable law.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your personal information
  • Restrict or object to certain processing activities
  • Request a copy of your personal data
  • Withdraw consent where applicable

To exercise any of these rights, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Children's Privacy

Our website is not intended for individuals under the age of 16, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.

Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

MaisonKleff

Email: contact@maisonkleff.com
Website: https://maisonkleff.com

71–75 Shelton Street
Covent Garden
London WC2H 9JQ
United Kingdom